If you or your organization has a contract with us, that contract may have privacy terms that also apply to the information you provide to us under that contract. Please review the terms in that contract as they may be different or more restrictive than the terms in this Policy.
Docster’s core product and services help users template, draft, collaborate, and analyze contracts. As part of our Software, users want us to collect and record information that helps the parties prove the validity of the documents that are e-signed on the Software. This information includes the persons who are involved in the creation and negotiation of the contracts and the devices those persons use.
To provide and improve our Software and to support marketing, we collect information about visitors to our sites, users of our Software, the devices they use, and sometimes their locations.
We collect certain information directly from you, such as when you fill out forms with a name or email address. We collect other information, usually about devices, browsers, or locations, automatically (without you typing it into a form).
You have choices about whether you visit our sites or provide information to us. However, if you do not provide us with certain information, you may not be able to use some parts of our Software. For the choices you may have, please see paragraph 5 of this Policy.
We receive information from you and about yourself when you:
Examples of the information you provide are: name, email address, mailing address, phone number, or billing information.
You also provide us with information about others when you use parts of our Software, such as when you:
Your main choice for this type of information is simply not providing it, such as by not creating a profile on the Software. For other choices you may have, please see paragraph 5 of this Policy.
We automatically collect information from you and your devices when you use our Software, even when you visit our sites or apps without logging in. For the choices you may have on what information we automatically collect, please see paragraph 5 of this Policy.
The information we automatically collect includes:
For the choices you have on cookies and related technologies, please see paragraph 5 of this Policy.
We may collect information about you from others, such as:
When our customers use our Software, we process and store certain information on their behalf as a data processor. For example, when a customer creates a contract or other document, we act primarily as a data processor and process information on the customer’s behalf and in accordance with their instructions. In those instances, the customer as the data controller is responsible for most aspects of the processing of the information. If you have any questions or concerns about how information is processed in these cases, including how to exercise your rights as a data subject, we recommend contacting the relevant customer.
In general, we collect, use and store or process your information to provide our Software, to fix and improve the Software, to develop new services, and to market our products and services. Here are some examples of how we use the information we process:
We normally collect or use information from you or others only where we have your consent to do so, where we need the information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may have a legal obligation to collect or retain personal information or may need the personal information to protect your vital interests or those of another person. For example, when we:
We do not rent, sell, or share your information with third parties except as described in this Policy.
We share information as follows:
Your information may also be shared as described below:
We keep your personal information for no longer than necessary for the purposes for which it is processed. The length of time for which we retain information depends on the purposes for which we collected and use it and/or as required to comply with applicable laws. Where there are technical limitations that prevent deletion or anonymisation, we safeguard personal data and limit active use of it.
This paragraph describes many of the actions you can take to change or limit the collection or use of your information.
The terms “Personal Data,” “Process/Processing,” “Controller,” “Processor,” “Sub-processor,” and “Data Subject” will have the meanings ascribed to them in the Luxembourg law dated 1st August 2018 as amended from time to time and the General Data Protection Regulation (2016/679), as amended or replaced from time to time, and any applicable laws or regulation implementing it.
By using our Software, you:
You can access and review information associated with your account at any time.
You also can request the following information:
You also have a right to correct your personal data. In certain situations, you can ask that we erase or stop using your information (and object to use of your personal data) or export your data.
Where we rely on your consent to process your personal data, you have the right to decline consent and/or if provided, to withdraw consent at any time. This will not affect the lawfulness of processing prior to the withdrawal of your consent. At any time, you can request that we stop using your information for direct marketing purposes.
You have a right to provide us with guidance on the use, storage, and deletion of your personal data after your death.
You have a right to raise questions or complaints with your local data protection authority at any time.
If you wish to exercise these rights, please contact us at email@example.com.
To keep your information safe, we use physical, electronic, and managerial tools. We apply these tools based on the sensitivity of the information we collect, use, and store, and the current state of technology. Although we take steps to prevent unauthorised access to or use of personal information, the Internet and our Software are not 100% secure. For this reason, we are not able to guarantee that information we collect or store will always be protected from unauthorised access, or that it will only be used as described in this Policy.
We may amend this Policy to reflect changes in the law, our Software, our data collection use and practices, or advances in technology. Our use of the information we collect is subject to the Policy in effect at the time such information is used. Depending on the type of change, we may notify you of the change by posting on this page or by email. Please carefully review any changes made to this Policy.
For questions or complaints regarding our use of your information or this Policy, please contact us.